DIY HVAC Tools

KeepRite mini split error code E5

2 meanings on KeepRite, depending on which series you have. Check the model number on the indoor unit's label.

If yours is a DLC/DLF series, 2015 and later (Midea-built) unit

Evaporator coil temperature sensor (T2) open or short circuit.

  • TypeFault
  • SystemTemperature sensor
  • Can I fix it?Homeowner checks, then maybe a tech

What E5 means on a KeepRite

The control board is reading the indoor evaporator coil temperature sensor (T2) as open or shorted, which means the thermistor (a small resistor whose resistance changes with temperature) is returning a value outside its normal range. The unit usually stops, or runs with the wrong output, because the control board no longer trusts that temperature reading.

On this platform, E5 is a fault: something has failed or is disconnected and needs diagnosis.

Common causes

  • The indoor evaporator coil temperature (T2) thermistor has failed (they do drift and fail with age and heat cycling).
  • Its plug has worked loose from the control board, or a pin has corroded.
  • The sensor lead is chafed, pinched or chewed, giving an intermittent open or short.
  • The control board's sensor input has failed (rare compared with the sensor itself).

How to fix it yourself

Work through the checks below first; they resolve most cases. If they do not, the repair itself may need a technician.

  1. Reset the system: switch the breaker (or the outdoor disconnect) off, wait a full five minutes so the boards fully discharge, then switch it back on and restart from the remote.
  2. If the code comes straight back after a reset, the fault is real and not a glitch.
  3. With power off, locate the indoor evaporator coil temperature sensor (T2) pushed into a small copper well on the evaporator coil, reachable with the front panel and filters removed. Follow its lead back to the board and reseat the plug firmly.
  4. Inspect the lead for damage along its whole length, especially where it passes through the chassis.
  5. If you have a multimeter, unplug the sensor and measure its resistance. A reading near zero ohms (short) or infinite (open) confirms a bad sensor. Most mini split thermistors read roughly 5 to 20 kΩ at room temperature, so a value in that range with a steady drift as you warm it in your hand means the sensor is fine and the board is the suspect.
  6. Replacement thermistors are inexpensive and plug in. Match the part number from the parts list for your model.

Switch off power at the breaker before opening either unit. Capacitors in the outdoor unit hold a charge for several minutes after power is cut.

When to call a technician

Sensor swaps are a doable DIY job on most units. Call a technician if the sensor tests good and the code persists, because that points at the control board.

If yours is a DLC4 / DLF4 series, 2013 to 2015 (Gree-built) unit

Over-current protection.

  • TypeProtection
  • SystemPower supply
  • Can I fix it?Homeowner checks, then maybe a tech

What E5 means on a KeepRite

The unit's total running current exceeded its limit and it shut down. Often a heat-rejection problem in summer or a supply-voltage problem.

On this platform, E5 is a protection: the system stopped or throttled itself to prevent damage; many clear on their own once conditions return to normal.

Common causes

  • A dirty outdoor coil or failed outdoor fan.
  • Low supply voltage (the unit draws more current to compensate).
  • A refrigerant overcharge.
  • A failing compressor.

How to fix it yourself

Work through the checks below first; they resolve most cases. If they do not, the repair itself may need a technician.

  1. Look at the outdoor unit: clear leaves, cottonwood fluff, snow or ice from the coil and make sure the fan can spin freely and nothing is stacked against the cabinet.
  2. If you own a multimeter and are comfortable using it, measure the supply voltage at the outdoor unit's L1 and L2 terminals with the unit running. A 230 V system should read roughly 208 to 253 VAC.
  3. Reset the system: switch the breaker (or the outdoor disconnect) off, wait a full five minutes so the boards fully discharge, then switch it back on and restart from the remote.
  4. Note whether it trips only in extreme heat.

Switch off power at the breaker before opening either unit. Capacitors in the outdoor unit hold a charge for several minutes after power is cut.

When to call a technician

If the coil is clean and voltage is normal, a technician should check compressor current and the charge.

Which KeepRite units show E5

KeepRite sells DLCSRA / DLCSRB / DLCLRA outdoor with DLFSHA / DLFSFA indoor (2015 and later) and DLC4 / DLF4 (2013 to 2015) units, and this code carries more than one meaning across them: on the DLC/DLF series, 2015 and later (Midea-built), E5 means evaporator coil temperature sensor (T2) open or short circuit; on the DLC4 / DLF4 series, 2013 to 2015 (Gree-built), E5 means over-current protection. The model number on the indoor unit's label, and which display you are reading, tell you which applies.

Where KeepRite shows this code

DLC/DLF series, 2015 and later (Midea-built): The code appears on the indoor unit's LED display in place of the set temperature. Some models also blink the indicator lamps in a pattern that matches the code. E codes are faults in the indoor unit or its communication link, F codes are faults on the outdoor side, and P codes are protections: the outdoor unit has stopped itself to prevent damage. EC is the refrigerant leak check.

DLC4 / DLF4 series, 2013 to 2015 (Gree-built): The code shows on the indoor unit's display in place of the temperature. If the display is off, press the Light button on the remote. Some models also count out the code as indicator blinks. E codes are system protections and faults, F codes are mostly sensor faults, H codes are outdoor and compressor protections, U codes are motor and valve faults, and P codes are power-supply faults.

Other KeepRite codes

Same part of the system as E5:

All KeepRite error codes

E5 on other brands

The same characters do not always mean the same thing. Check the brand on your unit.

  • Pioneer E5 Evaporator coil temperature sensor (T2) open or short circuit / Over-voltage or under-voltage protection (outdoor display)
  • Blueridge E5 Over-current protection / Evaporator coil temperature sensor (T2) open or short circuit
  • Gree E5 Over-current protection
  • Zone Air E5 Model configuration or mismatch error
  • Daikin E5 Compressor motor lock or overload
  • Mitsubishi Electric E5 Indoor unit signal transmitting error (to remote controller)
  • Carrier E5 Evaporator coil temperature sensor (T2) open or short circuit
  • Trane E5 Model configuration or mismatch error / Indoor unit signal transmitting error (to remote controller)
  • Heil E5 Evaporator coil temperature sensor (T2) open or short circuit / Over-current protection
  • ACiQ E5 Evaporator coil temperature sensor (T2) open or short circuit / Model configuration or mismatch error

Questions people ask

Why does E5 have more than one meaning on a KeepRite?

KeepRite sells units built on more than one control platform, and each platform has its own code table. The model number on the indoor unit's label tells you which series you have: DLC/DLF series, 2015 and later (Midea-built) units read E5 as evaporator coil temperature sensor (T2) open or short circuit; DLC4 / DLF4 series, 2013 to 2015 (Gree-built) units read E5 as over-current protection.

Can I reset a KeepRite E5 code myself?

Yes. Turn the system off at the breaker for five minutes, then restart it. If E5 comes back, the fault is real and needs the checks above.

Is it safe to keep running a KeepRite showing E5?

The unit will usually refuse to run, or run with reduced output, until the fault is cleared. Repeated resets do not fix anything and can mask a problem that is getting worse.

Sources

  • ICP DLCSRA Outdoor Unit Single Zone Ductless Service Manual 32808000801 (error code table)
  • ICP ductless installation instructions IM-KSAIC04-04 (DLCPRA / DLCSRB / DLCERB / DLCLRA error codes)
  • ICP R-410A Ductless Split System Service Manual 421 01 9204 00 (DLC4 / DLF4, 2013)

Updated September 2026. Codes and definitions vary by model year. If your manual disagrees with this page, your manual wins. Send a correction.